September 24, 2026
Testing System One Models for Smarter CRM Lead Routing
It started with this question: Can CRM lead routing handle edge cases better without turning into an increasingly complicated tree of rules? Most CRMs can alrea
Notes and ideas
Writing about building products.
Practical notes on engineering, product decisions, the work behind shipping useful software, and other things that's interesting for me.
September 21, 2026
From a Generic AI Hiring Tool to a Trusted Hiring Model
The idea started with a fairly common product question: What part of hiring is still unnecessarily painful even with modern ATS platforms and AI? At first, I wa